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We've put together a non-technical guide to help you make the right decision when choosing a new business telephone system.
Read our Guide to Business Telephone Systems
Here’s why in one line: It hurts your business less when things break. Like it or not, even good equipment breaks. Your servers are full of complex chips, spinning disks, fans and power supplies made thousands of miles away by people you don’t know. There are lots of ways to improve your odds. For [...]
With Office 365 you can empower your employees with “connect from anywhere” access to the latest Office applications and servers. It’s a cloud solution which means predictable costs, less maintenance and easier upgrades. At Technology Box we have the know-how to migrate your systems with minimal fuss and help your staff to get the best [...]
SIP trunking can connect your phone system to the UK telephone network via the Internet. It is a great alternative to traditional ISDN lines, offering the same quality at lower costs. SIP also offers some useful extra features: Disaster recovery. Because calls are routed through the Internet, they can be delivered to a different location [...]
Google Apps is a productivity suite that lets you work from anywhere from any device. It’s simple to setup, use and manage, allowing you to work smarter and focus on what really matters. If you already have an onsite Exchange server, there are lots of advantages to upgrading to Google Apps Reduced IT maintenance costs [...]
If your business needs a dedicated, high capacity internet connection, subscribe to our Ethernet service which delivers fast reliable bandwidth at low prices. Guaranteed consistent speed with 1:1 contention Choice of speeds 10Mbps, 25Mbps, 100Mbps and right up to 1Gbps. Great reliability, backed by SLA Faster download and upload speeds than ADSL Cost effective – both [...]
One of our latest customers recently sent me a list of insightful questions before they signed up to our Crashplan service. The answers I gave are useful to anyone considering hosted backup solutions so I’ve collected them here. If you come up with any more, let me know and I’ll add them to the list… [...]
Your Avaya phone system doesn’t have to go out of date. Every 6-8 months Avaya release a new system version that adds small but useful improvements to your IP500 or IP500V2 phone system. These can be downloaded and installed remotely on your phone system overnight. Since version 6.0 Avaya have charged around £60 per update for [...]
Nobody wants to think about how things would work out if their office burnt to the ground overnight, so I will stay positive but remain grounded in my real world experience of backup procedures and bad things happening to technology. My first upbeat observation is that is that your files can be copied in real time to [...]
One morning last month the power flickered and went off. Nearby demolition work in the town centre had gone just a bit too far, cutting through a vital cable that served our building. Our Inbound Service automatically detected the problem and started forwarding calls to our mobiles, helpfully sending us an email to alert us [...]
11 years ago today, on October 25 2001, Windows XP was released for retail sale, bridging the gap between the predominantly business orientated Windows NT and home user Windows 98/ME systems. Initially a slow starter, Windows XP has been the most successful operating system ever with over 400 million activated copies in circulation in over [...]
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As a Microsoft Partner we’ve had our “Release to Manufacturer” copies of Windows 8 for a few days, and we’ve decided to put the new Microsoft operating system to work straight away. Here are some thoughts from the team about their experiences: James: I installed Windows 8 on a four year old laptop that I’d [...]
Fortigate UTM firewalls provide simple and highly effective security for your network. They are particularly good in today’s environment where users employ a mixture of mobiles, tablets, Macs and PCs to perform their duties, and all of the traffic needs to be monitored and protected. As well as being some of the fastest firewalls on [...]
An important trend we’ve noticed recently is customers asking us to help migrate them from “customer premises” email to Google Apps for Business. I think that the confidence to make this change comes in part from seeing much larger firms like Rentokil Initial (32,000 employees) and Jaguar Land Rover (24,000 employees) shut down their on-premises [...]
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At Technology Box we like to support local businesses making a splash nationally so we were particularly pleased when we recently won a contract for a telecoms upgrade from The Source, one of Britain’s best known retailers of BMX bikes, to help them cope with a surge in internet and mail-order sales. Located in a [...]
Here at Technology Box we are big fans of Google Apps. So why do we sometimes recommend Exchange servers instead? First of all, Exchange is good if you like using Outlook. Don’t laugh. Lots of people spend a great deal of their working lives within Outlook and get on well with it. And there are [...]
You are missing out if you and your colleagues don’t share presence information. Out of all if the features on their new systems, this is the one that most our customers say has made the most difference to their lives. A presence system shows status of your colleagues- who is available, who is busy and [...]
A basic IP Office telephone system has hundreds of features you can use without adding extra hardware or paying for new licenses. Here are a few suggestions of ways to use those features to improve your business efficiency. Control your Telephone from your PC Every IP Office comes with a license for the “light” version [...]
Avaya regularly release new system versions for their telephone systems. These are major upgrades which add new features to your existing hardware. Typically there are hundreds of small changes making the system more efficient and easier to use, as well as some significant new features. We always recommend upgrading where possible to the latest version [...]
VoIP lines are a fairly new technology that can replace traditional ISDN lines. There are a few reasons to do this. The first are cost savings. Line rental is considerably lower, there are no installation costs or tie-ins when adding or removing lines, and calls to other VoIP users on the same service are free. [...]
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Welcome to Technology Box’s new website. We hope you find that if reflects who we are and what we are trying to do. We pride ourselves on being skilled technologists who are approachable, friendly and easy to do business with. We aim to be helpful, conscientious, reliable and fast and want to use this blog [...]
For many applications, SIP is better and cheaper than traditional ISDN. SIP lines cost £6 each, compared with around £15 per line for ISDN. Also, unlike ISDN2, SIP lines do not need to be bought in pairs. SIP connects calls via the internet, and is fast becoming the prefered way to reduce telephony charges. In [...]
If you already have an Avaya IP400 telephone system, you can upgrade to the latest IP500 platform and benefit from new applications and functions such as SIP trunking and mobile phone integration. To help with the migration process, we are offering a 10% rebate on your new system hardware and licenses. This offer is valid [...]
If you would like to try out computer-telephone integration or experiment with new mobility features, we can help by providing you with a 60 day trial license. During this time we will give you advice and support while you experiment with these new technologies and decide if they are right for your business. Trial licenses [...]
The Canadian Minister of Industry has approved Avaya’s proposed acquisition of Nortel Enterprise Solutions. The company has now passed regulatory reviews in the United States, Canada and the European Union, and expects to close the transaction this month. A few weeks ago, Avaya’s proposed purchase of Nortel’s Enterprise Solutions unit got approval from the European [...]
If you want to be successful in a global environment you need a global presence. That’s becoming increasingly true, not just for the large corporate players but also for small and medium sized enterprises who now find themselves operating in the Internet Age. Secure, simple and streamlined communications are essential to allow an increasingly mobile [...]